FAQs


For inquiries, you can contact us through any of our stores nearest you. You can also send us an inquiry via the inquiry form provided. Please supply accurate details so that we can reach you immediately. Check our Frequently Asked Questions below to see if your question has been answered already.To inquire about certain products that we offer, please visit our Product Collections.For job application please visit careers for our latest job postings.

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Frequently Asked Questions

  1. Where are your stores located?

    FR Festival Supermall Alabang
    (02) 850-2452
    (02) 823-7363

    FR-HK Sun Plaza, Macapagal Blvd., Pasay City
    (02) 846-6514 to 15

    FR Las Piñas
    (02) 403-21-79
    (02) 478-50-16

    FR Fisher Mall
    (02) 294-80-02

    FR Nuciti Central, Batangas
    (043) 702-96-58
    (043) 702-95-83

    Solenad 3
    (049) 544-4264

    FR-G/F Limketkai Mall
    (088) 856-8432

    FR Lucky Chinatown
    (02) 256-9791

    FR Araneta Center
    (02) 283-4740

    FR Anabu
    (046) 683-9947

    FR Southpark
    (02) 944-4741
    Please check our STORES page for directions.

  2. Do you deliver purchases from your store?

    Yes, all stores has it’s own logistics team. And we collect a minimum delivery service charge.

  3. What are your store hours?

    FR Festival Supermall Alabang
    10:00 A.M – 9:00 P.M

    FR-HK Sun Plaza, Macapagal Blvd., Pasay City
    9:00 A.M – 8:00 P.M

    FR Las Piñas
    10:00 A.M – 9:00 P.M

    FR Fisher Mall
    (02) 294-80-02
    10:00 A.M – 9:00 P.M

    FR Nuciti Central, Batangas
    9:00 A.M – 8:00 P.M

    FR Solenad 3
    11:00 A.M – 9:00 P.M

    FR-G/F Limketkai Mall
    10:00 A.M – 9:00 P.M

    FR Lucky Chinatown
    10:00 A.M – 10:00 P.M

    FR Araneta Center
    10:00 A.M – 9:00 P.M

    FR Anabu
    (046) 683-9947
    9:00 A.M – 8:00 P.M

    FR South Park
    (02) 944-4741
    10:00 A.M – 10:00 P.M

  4. What are the payment options in your stores?

    Our products can be paid in cash or via credit cards with 0% interest rate.

  1. Do you customize furniture?

    No.

  2. Do you repair furniture?

    We do minor retouch for specific damages with our furniture. It could be inside the store before delivery or at the house of our customer upon request to the branch where they purchased the product from. Materials is  to the account of the customer. No service charge will be collected.

  3. Do you deliver abroad?

    No, our distribution is exclusive to local customer only.